Project Management
Ensure project success: coordinate resources, tasks, and stakeholders to achieve objectives within time and budget, with effective communication and engagement.
Milestones
Serve as landmarks that identify how close a project is to completion.
Tasks
Dictate the work breakdown structure of the project.
Task relationships
Decide parent/dependent tasks, and connect tasks that are similar.
Gantt view
Gives a graphical view of a project’s progress with the corresponding tasks.
Timesheet
Logs the time project personnel spent on tasks.
Project overview map
Presents a clear picture of the entire project.
Project dashboards
Display the status of multiple IT projects in a single console.
Reports
Offer analysis of project trends and schedule adherence, and help eliminate risks.
Integrations
Work in tandem with all other ITSM processes like request, change, problem, and release management.